It should take roughly 90 days to receive your pergola from time of purchase. Custom designs take time and care.

Yes! All of our pergolas come with easy to follow instructions. Most builds can be completed in one working day. Peaceful Patios is always available for installation support via phone or email. Working with a designer, contractor, or electrician? We’ll talk to them, too!

Yes! Our pergolas are custom sized to order down to the nearest inch or millimeter. All of our pergolas come with great custom options including embedded lighting, privacy screens, heating options, accessory mounts, and more!

Shipping is always free!

Variable depending on demand and configuration. We always work hard to provide clear delivery and fulfillment expectations. We will be in touch every step of the way.

We do! Our warranty information is product specific and more info can be found on each product page. We warranty all our offerings.

Yes! We recommend partnering with a contractor on more involved installations but most builds can be accomplished by three people in a single day.

Cheap, prefabricated pergolas will not offer you motorized louver control, custom sizing, or any of the additional features like heaters, fan installation, or privacy screens.

We’re available by phone Monday - Friday 9 AM - 6 PM EST. We’re always reachable by email at support@peacefulpatios.com

Yes, installation instructions are always provided with your pergola delivery. Still have questions? Call us at 754-289-5667 or email us at support@peacefulpatios.com

We accept all major credit cards and payment via wire transfer.

Yes! Our pergolas come equipped with optional privacy screens, motorized louver control, rain sensors, and heating options. All these features are custom configurable.

Big box stores sell prefabricated units that wont last and have no features. Custom designers sell shade solutions that cost more than $100,000. We offer custom pergola designs at great prices, that can be installed at your convenience without restriction.

Our warranty’s vary by product. We stand behind the quality of all our offerings. Please visit a product page for specific warranty information, or reach out to us at support@peacefulpatios.com for more info!

Unfortunately, you cannot order a partial kit or materials. We stand by the quality of our custom designed and finished products, and do not sell partial units.

Yes, all of our louvered pergolas are waterproof and feature water drainage systems

Yes, all of our louvered pergolas open and close. We offer both motorized and manual options.

We do not offer installation. We aim to save you money, and give you flexibility in your installation process. If you are working with a contractor, we are happy to provide support directly to their team.